What is IT Support? Everything You Need to Know
What is IT support? IT support involves a team of support professionals who provide technical assistance to users within an organization. This team typically includes support staff such as technicians,...
The Metaverse and the Future of Business
The new buzzword around town is “metaverse.” But what does that actually mean for businesses? Is it just something that social media companies need to be concerned about? According to...
Insider Threats: Managing and Stopping Them
One of the most difficult type of attacks to detect are those performed by insiders. An “insider” would be anyone that has legitimate access to your company network and data....
What to Include in a Year-end Technology Infrastructure Review
When the year is coming to a close, it’s the perfect time to plan for the future. Most businesses begin the year with the hope of growing and improving operations....
7 Apps That Can Help You Improve Customer Experience in 2023
Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect...
Mobile Device Goes Missing?
Here’s What You Need To Do
Few things invoke instant panic like a missing mobile device or laptop. These devices hold a good part of our lives. This includes files, personal financials, apps, passwords, pictures, videos,...
Checklist for Employees’ Better Digital Offboarding
Digital footprints cover today's modern workplace. Employees begin making these the moment they're hired. They get a company email address and application logins. They may even update their LinkedIn page...
Laptop Battery-Saving Hacks
One of the big draws of a laptop computer is that you can use it anywhere. You don’t need to have it plugged in all the time because it has...
